FAQs

What size and type of marquee will I need?

The size of the marquee will depend on your guest numbers, layout and equipment (i.e. bar, dance floor, catering, etc).The marquees offer a flexible structure to fit most venues. We offer a free, no obligation site visit to discuss your individual requirements.


What is the difference between traditional and clearspan marquees?

Clear span (framed) marquees provide good use of space. With no inner poles these marquees are extremely flexible which works well for awkward sites. Traditional (Pole) marquees offer the classical, romantic atmosphere and the interior poles provide height within the marquee for an authentic English look.


Will I require heaters?

Heaters are generally only required early or late in the summer season. The sidewalls of the marquee will help to retain heat.


What electrical supply will be required for heating and lighting?

Either via a standard 240V supply, or a power supply through a generator that we can hire if a power source is not available or is insufficient to meet all the supply demands (catering, lighting, entertainment equipment etc).


Can you provide generators and toilets?

Yes, we can supply both. For more information and different options for toilets please contact us. Please see the accessories page for a full list of equipment available for hire.


What is the hire period?

All hire periods will be detailed on our quote; however the standard hire period is 3 days. This includes one day to deliver and setup, one day for the event and one day to dismantle and remove all equipment from site.  A level of flexibility can be negotiated. For more information please contact us.


How many toilets will I need?

This depends on the number of guests; many events can use toilets available in house or adjacent buildings so don’t need to hire additional loos. If you decide to hire a toilet unit we offer 3 sizes that only need a 240v electrical supply. Water supply and waste disposal is all contained within the unit.

1+1 – Capacity approx 100 people, based on two individual toilets, usually used as one ladies and one gents

2+1 – Capacity approx 200 people, based on two ladies toilets, one gents and two urinals

3+1 – Capacity approx 300 people, based on three ladies toilets, one gents and two urinals

All units have flushing toilets, hot water, hand soap, towel/tissue dispensers, air freshener, mirrors & pedal bins.


How far in advance do I need to book?

The period from Easter to October is the busiest times for the marquee hire industry. To make sure you are able to secure your preferred dates and for us to provide a professional service, we suggest you book well in advance of your event and after you have received your quotation. However if you have a last minute requirement, call us and we will do our utmost to accommodate your request.


Will I need a drinks/entertainment licence?

In general terms, you will only need a licence if you are intending to charge for alcoholic drinks. It is always worth checking with your local authority. If you do require a drinks licence, you or the people running your bar should apply for this from the local council office.


What are the terms of payment and cancellation?

We require a 25% booking deposit with confirmation of your order. The remaining 75% is due 10 days before the delivery date. If you need to cancel your arrangements we offer a refund policy and will also try to accommodate any alternative dates you may wish to book. Please ask for our our Terms and Conditions for full details.


Will the marquee cause any damage to my garden or site?

We will take every care not to cause unnecessary damage. It is important that grass is cut short to facilitate construction and provide a flat internal ground surface. During the summer months the grass may discolour where a marquee has been placed, depending on how long the marquee has been up and how much use the grass area has received.  We can offer special flooring products which aerate and protect your lawn. After your event we will comb the site for litter before leaving. Please make sure all other contractors understand their responsibility to clear their rubbish and remove all equipment before we arrive to dismantle the marquee.


Do I need public liability or event insurance?

Firstly, it is important to make sure you have checked with all contractors their status and insurance cover. Olive Marquees has Public and Products Liability insurance to a limit of £5million and Employers Liability insurance to a limit of £10million. However the customer is responsible for the company’s equipment during the hire period and may feel it necessary to arrange insurance accordingly with its existing or a specialist insurer. Olive Marquees do charge a Damage Waiver Fee, included in the price you pay, the customer will remain responsible for and will indemnify the company against any loss or damage resulting from their negligence or legal liability. Full details are provided within our Terms and Conditions supplied with every quotation. Theft or loss of goods is specifically excluded from the Accidental Damage Waiver Insurance.


What if I need assistance during the event?

We offer a 24 hour call-out service, details will be provided with confirmation of your booking.